Maintenance and Repair Agreement — Word & PDF Template

This Maintenance and Repair Agreement sets out the terms on which a contractor provides planned and reactive maintenance for equipment or premises in England and Wales. It covers the scope of services, response times, fees and liability so both parties know what is expected.

Who is this template for?

Suitable for maintenance contractors, facilities providers and service engineers, and for businesses or property owners engaging them to service plant, machinery, building systems or premises.

What does the template include?

The agreement is organised into clearly numbered sections:

• Parties — the contractor and the client.
• Equipment / Premises Covered — what the agreement applies to.
• Scope of Services — the maintenance work provided.
• Planned Preventive Maintenance — scheduled servicing.
• Reactive Maintenance and Call-Out — response to faults.
• Parts and Materials — supply and cost of parts.
• Term — the length of the agreement.
• Fees and Payment — charges and payment terms.
• Access and Cooperation — access to the site or equipment.
• Warranty on Repairs — guarantee on work carried out.
• Insurance — required cover.
• Limitation of Liability — caps and exclusions.
• Termination — how the agreement ends.
• Governing Law — England & Wales jurisdiction.
• Signatures — execution by the parties.

Easy to customise

The template works in Microsoft Word, Google Docs and LibreOffice. Fill in the highlighted fields, set the schedule and fees and adjust the clauses before signing.

Format and scope

Provided as an editable Word (.docx) file and a ready-to-print PDF in A4 size, drafted for use in England and Wales.