Master Services Agreement — Word & PDF Template

This Master Services Agreement provides a framework for an ongoing relationship between a supplier and a customer in England and Wales, with individual projects ordered under separate statements of work. It puts the core legal terms in one place so they do not need renegotiating for each engagement.

Who is this template for?

Ideal for consultancies, agencies, IT and professional services providers and their clients who expect repeat work and want a single, well-drafted framework governing every project.

What does the template include?

The agreement is organised into clearly numbered sections:

• Parties — the supplier and the customer.
• Definitions — key terms used throughout.
• Statements of Work — how individual projects are commissioned.
• Performance of Services — standards and delivery.
• Fees and Payment — charges and payment terms.
• Intellectual Property Rights — ownership of deliverables.
• Confidentiality — protection of information.
• Data Protection — UK GDPR compliance.
• Limitation of Liability — caps and exclusions.
• Warranties and Representations — assurances given.
• Indemnity — protection against certain losses.
• Term and Termination — duration and ending.
• Force Majeure — events beyond reasonable control.
• General Provisions — boilerplate terms.
• Governing Law — England & Wales jurisdiction.
• Signatures — execution by the parties.

Easy to customise

The template works in Microsoft Word, Google Docs and LibreOffice. Fill in the highlighted fields, attach your statements of work and adjust the clauses before signing.

Format and scope

Provided as an editable Word (.docx) file and a ready-to-print PDF in A4 size, drafted for use in England and Wales.