Facilities Management Agreement — Word & PDF Template

This facilities management agreement template sets out the terms under which an FM provider manages and maintains a client’s property or premises. It covers scope of services, service levels, staffing, fees, health and safety, statutory compliance, insurance and termination, giving FM providers and clients in England and Wales a clear, professional contract.

Who is this template for?

It suits facilities management companies, building and estate managers, landlords and occupiers outsourcing property services, and businesses commissioning cleaning, maintenance, security and compliance services under a single agreement.

What does the template include?

The agreement is organised into clear, ready-to-complete clauses:

• Parties — identifies the client and the FM provider.
• Property — the premises covered by the agreement.
• Scope of FM Services — the services to be delivered.
• Term — the duration of the agreement.
• Service Levels and Standards — performance standards and KPIs.
• Staffing — personnel allocated to the services.
• Subcontracting — use of subcontractors.
• Fees and Payment — management fee, additional works and payment terms.
• Health and Safety — health and safety responsibilities.
• Statutory Compliance — meeting legal and regulatory obligations.
• Records and Reporting — record-keeping and reporting duties.
• Client Access — access arrangements for the client.
• Insurance — required insurance cover.
• Limitation of Liability — caps and exclusions on liability.
• Termination — how the agreement ends.
• Governing Law — confirms England and Wales law applies.
• Signatures — signing block for both parties.

Easy to customise

The template opens in Microsoft Word, Google Docs and LibreOffice. Fill in the highlighted fields, set the scope, service levels and fees, tick the relevant options and edit any clause to suit the property.

Format and scope

Download instantly as an editable Word (.docx) file and a print-ready PDF, formatted to A4. Written in plain British English with light, general references to England and Wales commercial and health-and-safety law.